When businesses experience downtime it's not only inconvenient for staff and customers, but also costly. According to Gartner, the average cost of downtime for businesses is around $5,600 per minute. Before working with Agilant, a global health science organization faced this challenge with their IT provider.
Their previous IT service provider had poor performance. This led to frequent unplanned downtime, performance issues, and hardware failures that impacted business continuity and increased costs. The client had a complex environment, with over 3,000 data center assets that required routers and switches, storage, virtualization, and cloud services.
Here's how we enabled this health science organization to optimize its data center operations using our TOGa platform, 24/7 monitoring, and more.
To address these challenges, we assembled a dedicated team of experts to provide a comprehensive solution for cybersecurity networking, storage, virtualization, and project management. Our team developed a project plan and tracked the milestones.
Using our proprietary TOGa platform, RESTful APIs, and in-house development team, we streamlined the migration from the previous provider and improved visibility into the IT infrastructure. Our 24/7 network operations center (NOC), and US-based call centers, ensured timely response and resolution of issues and conducted quarterly security audits across the 3,000 data center assets.
Our health science client now enjoys a better experience with the management of their data center operations, because our solutions and team of experts helped them:
Agilant is a global provider of digital transformation and IT-managed services. We offer comprehensive solutions through our four specialized business units, empowering organizations to make optimal technology choices and advance their business goals.
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